Shipping policy
I'm thrilled to ship my artwork to you! It's truly an honor and means a great deal to me that you feel a connection to my art. As an art collector myself, I can tell you that art truly transforms your atmosphere.
Please allow 2-3 business days for handling. Shipping typically takes between 3-7 business days, but during holiday season, it could be between 5-10 business days for shipping. Shipping times are up to the carrier, though. If a package is late or delayed, I sincerely apologize on behalf of the shipping carrier. If your package is lost in transit, For Prints please contact me via JennRoyster.art within 48 hours in order to have a replacement shipped out at no additional cost to you.
If your artwork was an original painting please do contact me for replacement options.
If you receive a damaged item, please contact me at JennRoyster.art and I'll be happy to replace your item. NOTE: you must send a picture of the damaged item within 48 hours to be eligible for a return.
I am not responsible for any VAT, import fees or other duties that your local government may charge you upon delivery.